Betting Rules

General betting conditions

Legzo Casino provides online casino entertainment subject to applicable Australian laws, the rules displayed on the website and any conditions that apply to a particular game or offer. By opening an account, accessing the website or placing a wager, you confirm that you have read and accepted the rules relevant to your use of the service. If you do not agree with these conditions, you should not place a wager or continue using the website.

You must be legally permitted to participate in online gambling in the place where you are located. You must also meet any minimum age requirement that applies to you. Legzo Casino may ask for information or documents to verify your identity, age, location or source of funds. An account may be restricted, suspended or closed if the requested verification is not completed, if information appears inaccurate, or if there is a concern about unlawful, fraudulent or otherwise improper activity.

Only one personal account should be used unless the applicable account rules expressly allow otherwise. Accounts must be registered in the account holder's own name and must not be shared, sold, transferred or operated by another person. You are responsible for keeping your login details private and for all activity carried out through your account. Tell the operator promptly if you believe that your account has been accessed without permission.

The website may not be available in every location or on every device. You are responsible for checking that your use of the service is permitted where you are located and for using a secure internet connection and compatible device. Do not use the service while driving, working in a safety-sensitive role or doing anything that requires your full attention.

Changes and interpretation

Rules may be updated to reflect changes to the website, games, technology, law or operational requirements. The version displayed on the website at the time of your activity will generally apply, unless a different rule is required by law. Game instructions, betting screens and promotion terms may contain additional conditions. If there is an inconsistency, the specific terms shown for the relevant game or offer may apply to that activity.

Placing and settling wagers

Before confirming a wager, check the selected game, stake, number of rounds, paytable, applicable rules and any other information displayed on the betting screen. A wager is normally accepted only after the website confirms it. Selecting a game or entering a stake does not, by itself, guarantee that the wager has been placed. You should review your account history or on-screen confirmation if you are unsure whether an action was completed.

• You must have sufficient cleared funds or available betting credit for the selected stake before a wager can be accepted.
• The stake shown at confirmation is the amount that applies to the wager, unless the website clearly states otherwise.
• A wager generally cannot be changed or cancelled after acceptance, except where required by law or allowed under the relevant game rules.
• Wagers placed after a game, event or round has closed may be rejected or treated as invalid.
• If a technical interruption occurs, the result may be determined using the relevant game records and system data.
• You should not repeat a wager simply because a page, message or balance appears to load slowly.

Each game has its own rules for winning combinations, eligible bets, bonus features, maximum returns, progressive features and the treatment of interrupted play. Read the information displayed within the game before playing. Results are based on the rules of the selected game, not on previous wins or losses. A past outcome does not make a future outcome more or less likely, and no strategy can guarantee a particular result.

A wager may be voided, rejected or corrected where there is a clear system error, pricing or display error, unauthorised activity, a breach of the rules, or another circumstance that makes the wager invalid. If an error affects your balance or a game result, the relevant records may be reviewed and the account may be adjusted to reflect the correct position. The operator may take reasonable steps to prevent a technical fault from being used to obtain an unfair advantage.

Results, balances and records

Game results and account records are maintained electronically. The result recorded by the website is the result used for settlement, subject to any investigation or correction required by law or the applicable rules. Your account history may show deposits, wagers, wins, losses, adjustments and withdrawals. Check your history regularly and raise any apparent discrepancy as soon as reasonably possible, providing enough information for the transaction or game to be identified.

Deposits, withdrawals and promotions

Funds must be deposited using a payment method that you are authorised to use. Payment providers may apply their own terms, processing requirements, fees or security checks. A deposit may remain unavailable for wagering or withdrawal until it has cleared. The website may delay, reject or reverse a transaction where verification is incomplete, a payment is disputed, the method is not supported, or the transaction raises a legal, security or responsible gambling concern.

Withdrawals are subject to account verification, payment checks and any conditions shown at the time of the request. Funds may generally be returned only to an account or payment method that can be reasonably linked to the verified account holder. The operator may ask for additional information before releasing funds. You should not attempt to use another person's payment method or create multiple accounts to avoid a transaction control.

Promotional bets, bonuses, free plays and other promotional benefits are governed by separate terms. Those terms should explain eligibility, the qualifying activity, any wagering or play-through requirements, expiry, game restrictions, maximum permitted use and the treatment of withdrawals. A promotion may be withdrawn or withheld if the applicable conditions are not met. Only one promotion should be used where the offer is stated to be limited to one per person, household, device, payment method or other qualifying group.

• Read all promotional conditions before opting in or making a qualifying deposit.
• Do not assume that every game, stake or wager contributes equally to a promotion.
• Check whether bonus funds and cash funds are used in a particular order.
• Review the expiry date and any action required to keep a promotional benefit active.
• Do not use multiple accounts, false details or coordinated activity to obtain a promotional advantage.

If a payment, bonus or account balance appears incorrect, do not continue using the affected amount while the issue is being reviewed. An incorrect credit does not create an entitlement to keep or withdraw funds that were not properly due. Adjustments may be made after relevant records, payment information and game activity have been checked.

Fair play, safety and complaints

You must use the website honestly and for its intended purpose. Prohibited conduct may include fraud, money laundering, payment abuse, collusion, manipulation of a game or system, use of stolen information, exploitation of a software fault, use of automated tools where not permitted, and attempts to evade account or responsible gambling controls. Where prohibited conduct is suspected, access may be restricted while the matter is assessed and funds may be handled in accordance with applicable law and the relevant terms.

Protect your account by using a strong, unique password, keeping your device and software updated, and signing out on shared devices. Never give another person access to your account. Legzo Casino may use identity, payment, security and activity checks to protect players, the service and the integrity of games. Information collected for these purposes is handled in accordance with the Privacy Policy.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Set a budget before you begin and only wager money you can afford to lose. Take regular breaks, avoid gambling when upset or under the influence of alcohol or other substances, and do not borrow money to continue playing. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate gambling-help service.

• Set personal deposit, spending or session limits where those tools are available.
• Use time reminders and take breaks from the website.
• Do not chase losses or increase stakes to try to recover money.
• Consider a temporary break or account exclusion if you are finding it difficult to control your play.
• Ask a trusted person for support and obtain professional help if gambling is causing harm.

Questions and complaints

If you have a question about a wager, result, balance, payment, promotion or account restriction, review the relevant game information and account records first. If the matter remains unresolved, use the customer support channel made available on the website and include the date, transaction or game reference, amount involved and a clear description of the issue. Do not send passwords or unnecessary sensitive information.

Complaints are reviewed using the available account, payment and game records. The outcome may depend on the rules displayed at the time, the information supplied, technical records and applicable legal requirements. A complaint can be escalated through any process stated in the website terms. Nothing in these Betting Rules limits any rights or protections that cannot lawfully be excluded under Australian law.